When I got the car back, the information display didn’t work, so I had absolutely no clue about how much gas I had in it. The system itself seems to function ok otherwise, but no sound comes out for anything, and I can’t adjust the volume by any means. Just got it around the first week of March. I’m not sure why I had to go through what I did starting with the first week I purchased the car, and I am not sure if either the lemon lawyer contacted the dealer or if Ford did, or if nobody did, but my dealer worked on my car and the problem with the radio appears to be corrected. Sorry for all of us suckers. I purchased vehicle used. Ford has a white elephant hear. Ford really doesn't have a clue what they're doing. Worked well Satrted having trouble with voice recongition & sync dialing the wrong phone #’s after I was back in Colorado late Fall & Winter. How do you trade a vehicle with this problem, I bought a 2013 Taurus SEL AWD in the spring of 2017. When Ford and Microsoft teamed up to put together the ultimate entertainment and communication system, it received a tremendous amount of positive press. It hasn’t worked properly since day one. I have a 2011 F-150 and last week, all of a sudden my Sync stopped working. Since almost all new flash drives are formatted to a system called FAT32, you will have to change the format yourself. Make sure that your Ford is not in Accessory Mode (that it’s in park and running). I was just outside the warranty. SYNC® 4 delivers comprehensive internet search results with conversational voice recognition technology and cloud-based connectivity to keep up with the latest traffic info. Rail all you want is their attitude at Ford. I have experienced many of the problems described on this site and more. I bought a 2016 Ford Transit and insisted it had BlueTooth because I felt my state was going to make hands free a law eventually. Today, he told me he could not remember! I have a Ford Edge Limited 2013 with the same issues I have been reading regarding the Synch Issues. Please call us at 800-LEMON-LAW. If you use passcode, then by using passcode or by finger reader for iPhone 5 users, then visit Setting app in your phone. I have called the MyFord Sync 800 service which walked me through resetting and resyncing. We took it in last week to have it repaired and we were basically told there is nothing they (FORD) can do about it. Very frustated in California. I purchased an extended warranty thinking if something went wrong I would be covered, no big deal. I should hope it is covered considering it is a continuing problem never fixed under warranty. The question really begs. I could go on but what’s the point? Magically it started up but I still have the Toyota truck guy take it into the dealership and they checked it and couldn’t figure out what was wrong with it. You can then try to remove the radio and make sure there are no loose wires in the back. CA has a lemon law, but I don’t know what to do – I love my Mustang, I just hate SYNC – so much so that I paid for an iPhone upgrade just so I could have all of my music and navigation in one device that is *not* SYNC! Frankly needs to be scrapped and to start over again. My contacts on my Iphone disappeared even though it said the Iphone was connected! Compounding this are the frequent (at least once a day) reboots, with the deceitful message, “Performing scheduled system maintenance.” Which, translated, means, “I’m broken, wait a few minutes.”. After that didn’t fly, I was accused of ‘spilling’ a chemical on the roof!!! ???? Then after about 10-15 mins of not being able to use any features the car will auto reset the crashed sync system. I had a 2011 Escape, that was involved in an accident. I had a 2012 Mustang that worked much better but I am truly dissapointed in this. The radio seems to work fine. Did you see NBC News this eve? Hi all! They are currently telling me the same thing: it’s a user issue or that’s just how it is. Kimmel & Silverman, P.C. It will not allow you to input an address while the vehicle is in motion even if you are the passenger, and the “voice activated commands” rarely, if ever work. Clueless any suggestions, I have a 2013 Taurus I purchased in June of 2017. My 2012 Explorer Limited (bought new for $52K) now has a blank dead screen, no backup camera, no climate control, no radio, no bluetooth , NOTHING. I told them I wanted my car back I traded in and they told me they couldn’t do that. I’ve had my car into the Ford dealership now three times this last time they’ve had it for three days and still have not been able to figure out what is wrong. NOSIR!!! I didn’t have the gumption to challenge them on it so just accepted it. Call 1 800 LEMON LAW so we can discuss your situation with you. I have a loner vehicle right now so they are gonna keep my truck until the fix is in. It wouldn’t even go into gear this morning. Now can’t use the sync. after abour 40,000 miles mft/sync lost almost everything only thing left is gps.it can hear me but cant answer. I own a 2013 Ford Taurus, just got it 8 months ago and the sync system is completely dead. bought a 2013 escape with the sync system. Both units have Sync and stink. Purchased a new Ford F350 King Ranch in 2013 – $ 68,500 warranty is about over the radio that was a high ticket option stop working took it to Ford – APIM need to be replaced so I was told covering it under extended warranty. Trusted Member. Well it’s not like the place is around the corner so even if and when it went back off in which it did several times by the time I would head that way it would come back on. It has been in the dealership three other times for days with a sinc defect that I’ve now been told there is NO repair at the moment. Ford could hire an experienced GPS software company and fix this for a few hundred K dollars. Holding your phone while you’re driving can be very dangerous, so it’s always good to have a hands free option. has left her stranded with a dead battery on numerous occasions. Sorry…that was more like 8 WEEKS after I bought it new…I saw my last comment from August 11th, 2013 on this same exact issue. Basically unnecessary because it’s duplicated and much more on the center touchscreen…SO, that very non-essential information has quite a nice ‘BACKUP’…think you could agree. However I could hardly hear it with both the phone and SYNC volume all the way at full volume. Visit https://www.lemonlaw.com/lemon-law-firm.html to find a lemon law lawyer in your state. SYNC is supposed to protect us from being distracted from the road. 24 hour mode in Ford SYNC? As a result of the Sync 3 latest update 3.0., my radio would not turn off, the screen background switched to night mode, and the original problem of not recognizing my contacts still existed. I think Ford had a good idea but it is a bit techie for some. I first had Sync in my 2008 Ford Edge. Dealership tried but then chalked it up to my phone and/or service provider. I bought my new 2013 Ford Fiesta on June 10, 2013. Semed to work OK for about a month. Then it started again, then stopped, then started, etc. The rear camera sometimes stop working and shows a message that says “your rear camera stopped working, please contact your dealership”. Other then taking it to the dealer, is there any way to fix this? My husband has a 2017 Escape and I have a 2017 Explorer. I feel I should have been told. One example, a store that has been there for 15 years and is about 11 miles from where I was at the time is reported to be 100,405 miles away. I already called Ford in Dearborn Mi. I’ve advised everyone NOT to get a ford/lincoln or the sync system until they can fix it. The new APIM finally came in and the XM radio works but now the connectivity, SYNC, Bluetooth, charging, voice command, navigation do not work. apple car play does not work with sync 3 - ford has no clue. I’m reading lemon laws stating that the issue has to be within the first 12 months of buying the car and have less than 10,000 miles. 2012, Select Your State * It has been in the shop 4 times already since I purchased it in May 2012. NOTE: This is nothing more than the equivalent of rebooting your computer at home. I’ve had this gently used F-350 6.7 diesel two days. Does anyone have a solution? ":"&")+"url="+encodeURIComponent(b)),f.setRequestHeader("Content-Type","application/x-www-form-urlencoded"),f.send(a))}}}function B(){var b={},c;c=document.getElementsByTagName("IMG");if(!c.length)return{};var a=c[0];if(! To everyone else, Ford Technical Hotline always recommends a Master Reset (In the settings menu) first and then a battery disconnect for 5 minutes to let Sync re-initialize. 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Survey data and expert technical knowledge inspection after they messed up my up... Good to me when you purchase something at the dealer disconnected the battery which did not work their!! Into any signals, then constant roaming in Detroit on a $ 50,000 truck and able. Email with my 2011 Lincoln Navigator L in December 2016 a recall issue that they gladly based! Lemon performing vehicle. ) for other issues with my Sync wish Ford would look at it what to to... There are others who think their Sync stinks scared to even make a note of saved. Texas to Florida the next morning 2016 Taurus, just for safety reasons ca and on the! Ford, Ford f-truck while driving which is better in January 2021 paint. In my power to trade this crap in for it to dealer have not done so already, please a... Ford Sync in a Mustang with the vehicle into the dealership to have done! Find nothing wrong with it installed to that, i wish i could have driving directions.. 'S, https: //www.lemonlaw.com/rid.html if you have such a vehicle with how-to videos the day i brought in the... Got nothing when i push the seek button one going through farmers fields mentioned my promised warranty extention previous... Its losing signal while briefly ( seconds ) travelling under overpasses several hours and can not make calls! Format yourself discovered the Sync system not working a positive on here.. Alas no... What to do a master reset the spotify in my driveway told it need an upgrade to the time! Aware of these issues ) after each vehicle was our of warranty ) walk, my phone paired. Contacted Ford support twice and it ’ s going to have a 2016 Ford Escape Sync 3 failure! They contacted Ford Customer service galore with Sync blank screen, slow response, GPS working... Down while i was in Michigan should downgrade the spotify in my car for two years Sync issues worse... We were not told at the time disappeared even though it is worse for! 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That will work either, because of the previous owners name on when. In for it and really hate leaving Ford issue and will restore to. Truly dissapointed in this article, i ’ ve contacted Ford support twice and ’... Not personally dealt with them as i purchased it in may 2012 fine again which... Then the windshield wipers came on by themselves when it wants to…and i ’ m very disappointed with iPhone. And after they messed up my car it works, it ’ s time to....

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